Frequently Asked Questions

What is Moringa?

Moringa oleifera is a plant that is often called the drumstick tree, the miracle tree, the ben oil tree, or the horseradish tree.

Moringa has been used for centuries due to its medicinal properties and health benefits. It also has antifungal, antiviral, antidepressant, and anti-inflammatory properties.

Fast facts on moringa:

• The tree is native to India but also grows in Asia, Africa, and South America.
• Moringa contains a variety of proteins, vitamins, and minerals.
• Moringa oleifera has few known side effects.
• People taking medication should consult a doctor before taking moringa extract.

Moringa has medicinal properties and contains many healthful compounds.

Moringa contains many healthful compounds such as:
• vitamin A
• vitamin B1 (thiamine)
• B2 (riboflavin)
• B3 (niacin), B-6
• folate and ascorbic acid (vitamin C)
• calcium
• potassium
• iron
• magnesium
• phosphorus
• zinc
It is also extremely low in fats and contains no harmful cholesterol.

What are the known benefits of Moringa?

Moringa is believed to have many benefits and its uses range from health and beauty to helping prevent and cure diseases. The benefits of moringa include:

  1. Protecting and nourishing skin and hair
    Moringa seed oil is beneficial for protecting hair against free radicals and keeps it clean and healthy. Moringa also contains protein, which means it is helpful in protecting skin cells from damage. It also contains hydrating and detoxifying elements, which also boosts the skin and hair.
    It can be helpful in curing skin infections and sores.
  2. Treating edema
    Edema is a painful condition where fluid builds up in specific tissues in the body. The anti-inflammatory properties of moringa may be effective in preventing edema from developing.
  3. Protecting the liver
    Moringa appears to protect the liver against damage caused by anti-tubercular drugs and can quicken its repair process.
  4. Preventing cancer
    Moringa extracts contain properties that might help prevent cancer developing. It also contains niazimicin, which is a compound that suppresses the development of cancer cells.
  5. Treating stomach complaints
    Moringa extracts might help treat some stomach disorders, such as constipation, gastritis, and ulcerative colitis. The antibiotic and antibacterial properties of moringa may help inhibit the growth of various pathogens, and its high vitamin B content helps with digestion.
  6. Fighting against bacterial diseases
    Due to its antibacterial, antifungal, and antimicrobial properties, moringa extracts might combat infections caused by Salmonella, Rhizopus, and E. coli.
  7. Making bones healthier
    Moringa also contains calcium and phosphorous, which help keep bones healthy and strong. Along with its anti-inflammatory properties moringa extract might help to treat conditions such as arthritis and may also heal damaged bones.
  8. Treating mood disorders
    Moringa is thought to be helpful in treating depression, anxiety, and fatigue.
  9. Protecting the cardiovascular system
    The powerful antioxidants found in Moringa extract might help prevent cardiac damage and has also been shown to maintain a healthy heart.
  10. Helping wounds to heal
    Extract of moringa has been shown to help wounds close as well as reduce the appearance of scars.
  11. Treating diabetes
    Moringa helps to reduce the amount of glucose in the blood, as well as sugar and protein in the urine. This improved the haemoglobin levels and overall protein content in those tested.
  12. Treating asthma
    Moringa may help reduce the severity of some asthma attacks and protect against bronchial constrictions. It has also been shown to assist with better lung function and breathing overall.
  13. Protecting against kidney disorders
    People may be less likely to develop stones in the kidneys, bladder or uterus if they ingest moringa extract. Moringa contains high levels of antioxidants that might aid toxicity levels in the kidneys.
  14. Reducing high blood pressure
    Moringa contains isothiocyanate and niaziminin, compounds that help to stop arteries from thickening, which can cause blood pressure to rise.
  15. Improving eye health
    Moringa contains eyesight-improving properties thanks to its high antioxidant levels. Moringa may stop the dilation of retinal vessels, prevent the thickening of capillary membranes, and inhibit retinal dysfunction.
  16. Treating anemia and sickle cell disease
    Moringa might help a person’s body absorb more iron, therefore increasing their red blood cell count. It is thought the plant extract is very helpful in treating and preventing anemia and sickle cell disease.

Potential Side Effects of Moringa?

Anyone considering using moringa is advised to discuss it with a doctor first.

Moringa may possess anti-fertility qualities and is therefore not recommended for pregnant women.

There have been very few side effects reported.

People should always read the label on the extract and follow dosage instructions.

Potential Interactions with other medication.

Some of the medications to be particularly aware of are:

  • Levothyroxine: Used to combat thyroid problems. Compounds in the moringa leaf may aid the thyroid function, but people should not take it in combination with other thyroid medication.
  • Any medications that might be broken down by the liver: Moringa extract may decrease how quickly this happens, which could lead to various side effects or complications.
  • Diabetes medications: Diabetes medications are used to lower blood sugar, which moringa also does effectively. It is vital to ensure blood sugar levels do not get too low.
  • High blood pressure medication: Moringa has shown to be effective at lowering blood pressure. Taking moringa alongside other drugs that lower blood pressure may result in it becoming too low.

How do I take Moringa?

Take 2-3 capsules, twice daily.

What are my payment options?

You can make payment using your Visa or Master card, payments are securely processed using PayFast.

What are my delivery options?

Orders can be couriered to most South African addresses, delivered via Courier Guy. Shipping is included in the cost.

 

What is the cost of delivery?

Delivery costs is included in the price.

How long does delivery take?

We dispatch all orders, unless otherwise stated within 2-3 working days of receiving payment confirmation. If you pay via credit card we receive payment confirmation automatically as soon as you’ve paid.

Courier delivery takes 2 to 5 working days depending on the order’s destination.

Courier deliveries are made Monday to Friday between 9am and 5pm. There are no deliveries on weekends or public holidays. If you live in a main city centre, your order will take between 2-5 days. If you live in a remote area it could take up to 7 days. Please do not hesitate to contact our customer services team if you wish to get a more exact estimate.

Late Deliveries

Unforeseen circumstances e.g. adverse weather, closed roads, strikes etc. could prolong the delivery time. This is rare but it does happen, so ‘late’ delivery is not a ground for refund or cancellation of the order. However if your delivery has not been delivered after the estimated times shown above, please contact us with your order number so that we can follow up on the matter.

What happens if an item I ordered is out of stock?

We carry a large stock holding in our warehouse which we are constantly restocking. However it is possible that you will order a product that we are out of stock of. If this happens we will contact you within one working day to notify you and to give you options e.g. swop for another similar product etc. Rest assured that we will always do our best to get the products you desire to you as soon as possible and that you will always be in the loop with how your order is progressing.

Where does Nova Science deliver to?

We deliver to any address in South Africa.

What happens if there is no one home when a courier delivery is attempted?

Courier deliveries are made Monday to Friday 9am to 5pm, so you should always provide a delivery address where there will be an appropriate person to sign for the delivery during these times. If there is no one around to accept the delivery, the courier company will contact the recipient via telephone so that a new delivery day can be arranged.

Do I have to receive a courier delivery personally?

Anyone at the delivery address can accept the delivery. For us to prove that delivery of an order has been completed, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

Can I track my order?

We will email you your parcel’s tracking information the first working day after we send it e.g. if the parcel’s leaves our premises on Tuesday you will receive your tracking information via email on Wednesday morning. You can then track your parcel on the courier’s website.

What do I do if I receive goods damaged or broken in transit?

If you do not receive your order in mint condition or if anything is broken or damaged, please let us know immediately so that we can ensure the situation is rectified. Whilst we have not lost any parcels in the post to date, goods are occasionally damaged in transit, and there is no question that these will be replaced. If you can, please do take a photo of the damaged item as this helps our packing team improve the way products are sent.

What do I do if I wish to return something I purchased?

You are welcome to return any goods purchased within 7 days of receiving the item. Unfortunately, we can only accept goods for return that are still in their original unopened packaging. You will have to pay to have the item couriered or posted back to us, but as soon as we receive it, we will issue you a credit note. Our policy is to deduct a 10% handling fee from the original price, but unless a lot of administration has been necessary to get the item back, we usually turn a blind eye to it.

Refunds are dealt with on a case-by-case basis and are generally processed within 3 working days.